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  1. How fast can you respond to my computer needs?

How fast can you respond to my computer needs?

Availability and responsiveness are two of our cardinal business objectives. When our clients need assistance, we are available and ready to respond. Our service contracts include a 4-hour standard onsite support response, 2-hour emergency onsite support response, and a 1-hour remote support response during normal business hours. In addition, our support staff is available 24 hours a day every day of the year.

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